Buyer protection
Why the buyer is protected
The buyer should not have to pay blindly or expose confidential information widely.
Six controls
Buyer safety is created by structure — not by trust alone
01
Safeguarded funds
Buyer funds sit in an approved account or payment structure and are not released merely on seller promises.
02
Controlled CIS sharing
The buyer verifies directly with NewEarth. Sellers receive only the minimum information needed.
03
Independent inspection
Delivery, seals, weight and purity are verified by the agreed refinery before payment release.
04
Clear refund rules
If the seller fails to perform or the gold fails the agreed standard, funds are not released.
05
No hidden procedure changes
Any exception must be documented, approved and added to the transaction file before action.
06
Traceable transaction file
Contracts, confirmations, refinery reports and approvals reconcile back to one reference.
“Private, but not anonymous. Verified, but not unnecessarily exposed.”